No matter what type of property you own, managing your human resources effectively is essential to the growth of any organization. We identify the best pool of candidates for various employment opportunities, utilize comprehensive training programs, and provide for payroll, and benefits packages.  Our human capital is the foundation of everything we do.  Taking care of our employees is top priority to our Human Resources Department.

 

Our services include:

 

Hiring Resources

New Century Hotels is staffed with a bilingual and multi-cultural human resources team. We use sophisticated screening tools to identify prospective associates and communicate with new hires, making it easier than ever to attract and interview quality talent for all types of positions.  We believe that increasing retention and decreasing turnover is just one of the many ways a company can boost morale and lower costs.  Using best practices in the recruiting, screening and hiring process ensures we are better able to meet this goal.

 

Training Resources

Our training programs are designed to ensure maximum customer satisfaction and exceptional service. We provide training resources for new hires, continuing education programs for existing employees, and other training materials to ensure all employees can fulfill their job duties and meet company objectives.  From property level brand standard training to Affirmative Action, EEO and Diversity Training we offer a full repertoire of bi-lingual training opportunities including, on property, in class and online training venues.  Training and developing our employees is another key factor to increasing retention rates and decreasing turnover.

 

Payroll & Benefit Programs

We have developed comprehensive payroll and benefits programs for franchised and independent properties which allows us to improve operations while minimizing cost.  Pooling our resources allows New Century Hotels to offer much better payroll and benefit packages than a single property would be able to access on their own.  Let us help you identify the payroll and benefits packages that are the most cost effective for your organization.

 

The Personal Touch

We get to know property-level employees on a personal level so that we can understand their needs from a management perspective.  Monthly meetings between the Executive Management Team and General Managers provide opportunities for open dialogue and creative problem solving.  Frequent property visits and a centrally located HR department just minutes away from most of our properties promotes unfettered communication between employees and Human Resources.